The study of hospital administrators’s views of quality improvement of health: Applying Clinical Governance Model

Reza Shahrabadi, Babak Moeini, Javad Faradmal, Mahnaz Khatiban

Abstract


Background and Objectives: Today accepting quality is important on management of the organization, and a variety of methods has been used to improve health care quality. So, among these methods, Clinical Governance was introduced for the first time. The aim of this study was to assess the views of hospital administrators toward quality improvement of health based on Clinical Governance Model in selected hospitals of Hamadan.

Methods: It was a descriptive- analytical study. Clinical Governance Awareness Questionnaire (CGAQ) was used to assess hospital administrators’s views of quality improvement of health. The questionnaire consisted of 14 questions about awareness and 15 questions about the attitude of administrators of quality improvement of health based on Clinical Governance Model. According to the number of hospital managers, matrons, head nurses and supervisors of public and private hospitals, the target population was 96 persons. SPSS 15 was used to analyze data.

Results: In this study, the lowest level of awareness was on risk management principle. Most administrators had a moderate attitude toward quality improvement of health based on Clinical Governance Model.

Conclusion: According to low awareness of administrators of quality improvement (especially in the principle of risk management) it is recommended used of administrative and training programs.


Keywords


Hospital Administrators, Clinical governance, Quality Improvement

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